By: Tomas Šlimas February 01, 2016

When you are starting your online business you don’t want to waste precious time writing About and Shipping Information pages. You’re lucky today to get to use free eCommerce About & Shipping Information page templates for your store.

About Us Page Templates

About Us Page Template #1

Hello and welcome to [SHOP NAME], the place to find the best [PRODUCTS CATEGORY NAME] for every taste and occasion. We thoroughly check the quality of our goods, working only with reliable suppliers so that you only receive the best quality product.

We at [SHOP NAME] believe in high quality and exceptional customer service. But most importantly, we believe shopping is a right, not a luxury, so we strive to deliver the best products at the most affordable prices, and ship them to you regardless of where you are located.

Pages Templates #2

Welcome to [SHOP NAME]!

We aim to offer our customers a variety of the latest [PRODUCTS CATEGORY NAME]. We’ve come a long way, so we know exactly which direction to take when supplying you with high quality yet budget friendly products. We offer all of this while providing excellent customer service and friendly support.

We always keep an eye on the latest trends in [PRODUCTS CATEGORY NAME] and put our customers’ wishes first. That is why we have satisfied customers all over the world, and are thrilled to be a part of the [PRODUCTS CATEGORY NAME] industry.

The interests of our customers are always the top priority for us, so we hope you will enjoy our products as much as we enjoy making them available to you.

About Us Page Template #3

We are [SHOP NAME], a small but motivated company specializing in[PRODUCTS CATEGORY NAME]. We believe passionately in great bargains and excellent service, which is why we commit ourselves to giving you the best of both.

If you’re looking for something new, you’re in the right place. We strive to be industrious and innovative, offering our customers something they want, putting their desires at the top of our priority list.

Shipping Information Page Template

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

Want to learn more?

Is there anything else you’d like to know more about and wish was included in this article? Let us know in the comments below!

  • Nic Haley

    What would you suggest or do you have a solution to help me ship something as a complete package/kit coming from multiple suppliers? I want to market products that are created by coupling numerous items… The only thing I can think of is to find a supplier who carries everything I need drop shipped within the “kit” and then make arrangements with given supplier. I wouldn’t mind packaging things myself but that would just add days/week to shipping time… Any other options?

  • Hi Nic, I guess the only solution would be shipping product to your place and packaging them yourself. Even if you manage to find a supplier who carries everything, he/she will split the order into separate packages. They do that to increase efficiency (not all products are on hand), and to avoid custom charges, increased shipping prices.

  • DSM Tool

    I have look more templates related Drop shipping to started your Online Business about shipping.

  • DSM Tool

    I will surely try using different templates for my different products listed over Ebay to increase the sales and profits for my dropshipping business.


  • Kristina


    I am starting my ecommerce today with my boyfriend. Are there any apps you recommend for funneling? I really want this to work.

    thank! =)

  • Hey Kristina! i know a lot of dropshippers use Kit. I only heard good feedback about it. Give it a try: https://apps.shopify.com/kit

  • Brien White

    This is the type of help I was needing to be able to set up my store correctly. Thanks!

  • viralmentor

    have used this for http://www.lilahly.com However, minor edits are there

  • Most welcome! Glad it helped 🙂

  • Juan Carlos

    hello i am new here!
    Currently working on finishing up my store
    Icebox luxuries!
    Any feedback or advice is welcomed!

  • Hey Juan!

    I recommend you seek for advise at Oberlo Ask forum. There’s a dedicated topic for store reviews: http://ask.oberlo.com/t/your-store-feedback

    Good luck! 🙂

  • Amirul Momenin

    Great article
    helping me for


  • Lee Hong Lan

    how to add a tracking bar in shipping page

  • Sebastian Izquierdo

    Thank you for this, your articles help tremendously! I just wanted to add that tracking can be included in the Shipping/Delivery page. For anyone wondering, I just added Shipping Tracker by DevCloud App to my new, and first ever, shop. I’m still figuring everything out before I advertise to get customers, but what I did was copy/pasted the link provided by the app that leads to a special tracking page and attached it as a link to the words “tracking page” in a separate bullet I made using Tomas’ template above. Thanks again!!!

  • Sebastian Izquierdo

    You can check my comment above!

  • Mario

    Hello, Tomas
    How to make a system for the clients , who want to give his order back or to get new size maybe?
    I’ll be very happy if you give me some tips.

  • Hey Sebastian!

    Glad you found the article useful! Hope everything’s going well with your store 🙂

  • Hey Mario,

    You can find a detailed article on how to deal with returns and refunds in Oberlo Help Center: https://help.oberlo.com/shipping-and-delivery/returns-and-refunds

    Hope it helps!

  • Jerome Cloutier

    Hi Tomas,
    Can we use this example as it is?

  • Hey there Jerome!

    Yes, feel free to use the templates.

    One thing to note about the shipping page template: make sure you adjust the numbers based on your shipping policy.

    Best of luck!

  • Jerome Cloutier

    Thanks a lot, Tomas!

  • Would like to see some sample language to advise customers that they might have to pay import duties, and that we (the store) can’t give them an estimate. Currently we just say “(duties may apply)” without any further explanation. Any suggestions? Don’t want the customer to be surprised, but neither do we want to scare him/her off with an unknown future cost. (BTW: We’re selling only in the US and Canada.)

  • Angelica Acayan

    Hi Tomas,
    Thanks for this article! 🙂 can I use it for my shopify store?

  • Hey, Angelica!

    Yes, feel free to use the templates for your e-store! Just make sure that the information meets your policy.

  • Fernando Káxam

    Thanks Tomas!