You will find plenty of stories about fake AliExpress suppliers circulating around the web. Recently, AliExpress.com has thrown many resources into fighting this, so dropshipping suppliers who scam are now a quite rare event. Although the platform is taking care of poor dropshipping suppliers itself, we still suggest that you do a background check on your drop shipping suppliers, so that you can guarantee your customers good service and product satisfaction. Also, this article will detail how to find dropshippers on AliExpress.
Don’t Always Go For the Lowest Price
Typically, the price on AliExpress.com goes down with the quality. Don’t get overly excited when you find the same product at a fraction of the price. Fortunately, there are a lot of AliExpress suppliers offering similar products. However, remember to compare prices different dropshipping suppliers set. If a number of sellers have similar prices on the same product, but one supplier has a drasitically different price, this often means the quality is lower, especially if the price is cheaper. Another key point is to look at the AliExpress suppliers reviews to determine if there has been any impact on quality.
Although a lower price does not necessarily mean lower quality and vice versa, we highly recommend you avoid the following situations:
However, remember that drop shipping suppliers on AliExpress.com have very tight margins and understand them well, this is why a higher price normally means a better quality product.
Buy From AliExpress Suppliers That Have 95% and Higher Positive Feedback
Two of the most important factors while evaluating AliExpress suppliers are their Feedback Score and Positive Feedback Rate. The Feedback Score indicates the seller’s sales volume, while the Positive Feedback Rate represents the feedback rate that supplier has received. Always aim for 95% and higher positive feedback rate and at least a 2,000 feedback score.
Obviously, this doesn’t automatically mean that dropshipping suppliers with a 500 feedback score can’t be trusted. However, it is a good general measure to go by.
Next, you should also consider individual product feedback and the order count. It’s much safer to buy a product that has been ordered a few thousand times with a 90% positive feedback score, than a product that has only been sold twice but has a 100% positive feedback score. Look for any unhappy customers. Usually, the unhappy customers help identify possible products defects and issues.
However, if a certain product does not yet have any feedback, look up the other products that the supplier carries and check the feedback. Some sellers start selling other vertical products. Yet, you don’t want your customers to become the testers of those new products.
Be Careful With Dropshipping Suppliers Selling Brand Products
When figuring out how to find dropshippers on AliExpress, you need to make sure that the drop shipping suppliers are providing their own branded products and not knockoffs. However, genuine, brand name products on AliExpress.com are very rare. Always try to avoid popular brand name products in your store, as they are likely inauthentic.
Pay Attention to the Responsiveness of Drop Shipping Suppliers
Let’s say you have an emergency situation — a customer files a dispute on your PayPal account and insists on a reshipment. You want drop shipping suppliers to respond to you immediately, don’t you? Notably, the responsiveness of your drop shipping suppliers helps you answer the question ‘how to find dropshippers on AliExpress’ because it’s not just about finding a supplier but finding one who will be there to answer your questions when an issue arises.
In order to protect yourself against such situations, always check the responsiveness of AliExpress suppliers is before importing their product. Moreover, write them a message via AliExpress.com and see how quickly you will receive an appropriate response. Also, you can even create a fictional scenario where you say you haven’t received your order. Note how long it takes for your seller to reply and how they handle the situation.
How to Find Dropshippers on AliExpress by Ordering Samples
When the primary due diligence of the supplier is done and you have imported their products to your store, place a couple of test orders. Moreover, if funds allow, we suggest that you order 3–5 samples from different sellers. When determining how to find dropshippers on AliExpress, figuring out which product samples have the highest qualities will be helpful for finding the best suppliers. However, you won’t be able to order samples of all products you are planning to sell, but try ordering from as many sellers in your store as possible to see how long the delivery actually takes, the quality of the product, and the packaging used for shipping.
While it makes perfect sense to order samples before selling them in your store, it may also be useful to wait until you have already imported their products. Provided that you’ve carefully checked the supplier before importing their products (contacting, feedback score, comparing, etc.), your actual sale could be the final validation step for whether to keep them as a supplier.
General Safety Tips — Buyers’ Safety Programme
AliExpress.com guarantees a Full Refund if a customer doesn’t receive the order or Partial Refund if the item is not as described. So, if the order hasn’t arrived within the promised time, or if the product differs from the described, simply contact the seller or submit a refund request by clicking Open Dispute. There you can formally discuss possible solutions with the seller. If you are not satisfied with what the seller’s suggestions, you can Escalate Dispute to AliExpress.com. They will then mediate between you and the seller to resolve the issue.
For more information, go to AliExpress Buyer Protection
Share your tips on how to find dropshippers on AliExpress in the comments below.