04Feb
By: Raghav Haran February 04, 2017

Most of the products on AliExpress are manufactured in China or Hong Kong. Many of the suppliers are also based in that location, which is part of the reason why products on AliExpress are so cheap. But what’s the point in purchasing a cheap product if you have to pay three times the price in shipping and wait weeks for it to ship it to your country?

It used to be the case that small products purchased from places like China or Hong Kong had to be shipped through the sea, which meant that delivery could take up to 8+ weeks. This meant one of two things — either your customers had to wait longer to receive their product as result of the lengthy shipment date, or you would purchase the product at a higher price from a US based supplier. That would eat into your profit margins.

Fortunately, ePacket tracking shows that most orders come within 30 days, some much sooner than that. China ePacket tracking allows people to order affordable products from China with affordable international shipping as well.

What Is ePacket delivery?

ePacket delivery is an agreement between the US Postal Service and the Hongkong Post to boost growth in eCommerce. It allows for faster delivery of lightweight products coming from China and Hong Kong to the US. Merchants can send small packages weighing up to 2 kg (4.4 lbs).

Notably, the value of the package also needs to be less than $400.
This new method of shipping offers a variety of benefits to buyers, like:

  • Door-to-door ePacket tracking
  • Postal customs clearance on any duties or taxes paid by the recipient

ePacket was originally created specifically for ecommerce purchases. The goal was to allow customers in the United States to have access to affordable shipping costs when ordering from China. However, ePacket became so successful within the US that they’ve now expanded into numerous countries around the world. The list of countries that have access to ePacket is constantly growing.

Keep in mind that not all products can offer free shipping. If the package is under 24″ x 36″ and less than 2kg it can qualify for ePacket shipping. Notably, this type of delivery method must be shipped from either China or Hong Kong. Thus, if certain AliExpress vendors have products shipping within the US, customers cannot benefit from ePacket shipping in that specific case.

Which countries can benefit from ePacket shipping?

There is a growing list of countries that are able to benefit from China’s affordable ePacket shipping.

  • United States
  • Canada
  • Australia
  • UK & Ireland
  • New Zealand
  • Belgium
  • Brazil
  • Croatia
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Gibraltar
  • Hong Kong
  • Hungary
  • Israel
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Netherlands
  • Portugal
  • Singapore
  • Sweden
  • Switzerland

ePacket Tracking – How to Track ePacket

Next, it’s important to learn how to track ePacket. ePacket shipping also features tracking and delivery confirmation in the US Postal Service network. Also, ePacket tracking codes must be obtained through your supplier, and can be tracked through USPS, China Post, or sites like 17track.net — not through AliExpress.

You can go to My orders -> Track order on AliExpress to find your ePacket tracking code.

ePacket delivery page

From there, you can go to China Post’s site to manage your China ePacket tracking.

See how fast one buyer was able to get products from China all the way to New York.

USPS.com®-USPS-Tracking™-2013-11-18_20.01.251

It only took four days. Typically, delivery times aren’t always this short. Yet, ePacket delivery drastically cuts down on the waiting time after  you order a product. This allows your customers to get faster delivery, which maintains your business’ positive relationship with them.

A product delivered with ePacket shipping is typically delivered within 7-30 days. The delivery method to the US is typically faster than other countries around the world. This is likely due to high order volumes from the US due to the size of their population allowing for more frequent trips. Yet, compared to standard China Post deliveries (sometimes up to 60 days), countries around the world receive their packages much faster when using ePacket shipping.

Often, you even have the option to select ePacket delivery options that are free. A benefit to free ePacket delivery is that you can have free shipping on your store which helps increase conversions.

epacket tracking

 

Pro Tip: Using Oberlo, you can quickly find products that have an ePacket delivery option available using an overlay filter:

What Is ePacket

 

Unfortunately, some suppliers claim to have ePacket delivery on the product page. However, some notice after they order that some suppliers ship using a different carrier that has longer ship times. You can manually check on AliExpress’ Orders page under the View Details section to ensure that the ePacket delivery method was applied to your order.

Keep in mind that you do need to select ePacket shipping when ordering products to benefit from it. In Oberlo, on the gear of the left panel, click ‘Suppliers.’ By clicking ePacket as the default shipping method, you’ll automatically place ePacket shipping when it’s available as an option.

epacket deliveryImportantly, this is why you should put time into finding a trustworthy supplier. If you find that a supplier isn’t using ePacket tracking, feel free to find a competitor selling the same product.

People want instant gratification. So the more you can reduce the waiting time your customers have to experience after they’ve ordered a product, the more your sales will grow. We saw that with Amazon tackling the “instant gratification” market. A core reason why they’ve dominated other retailers is the ease of purchasing a product on Amazon and low shipping times. Fortunately, you can still meet the needs of your customers with ePacket tracking and delivery. Thus, customers will still receive products quickly but at a fraction of the cost of an American made product.

The lower your shipping time is and the cheaper it is, the more likely customers are to buy — and the higher margins you can charge as a dropshipper. Luckily, even if you have to pay for ePacket, with the right product price, your business can easily absorb the cost of a China ePacket tracking and delivery. Fortunately, most ePacket deliveries are either free or only a couple of dollars.

In addition, ePacket tracking and delivery changes the game for eCommerce entrepreneurs who want to buy products from Chinese suppliers at a low cost, while maintaining quick shipping times for their customers.

Notably, customers may still have to pay for customs or taxes on their product upon arrival. This isn’t exclusively an ePacket shipping issue but an international shipping one. For best-selling items you may want to clarify with your suppliers whether or not a customer may incur additional fees for receiving products to determine the best next steps for your business.

Keep in mind that ePacket to Canada or other international countries can have slightly higher shipping fees and times. Often times, the free ePacket shipping is only for the US. You need to manually look up the countries you serve to ensure that ePacket tracking and delivery is available internationally. Thus, if you always target the same countries, you might want to check if they have ePacket before importing them into your store. Notably, this helps ensure every customer benefits from ePacket China.

How do you plan to use ePacket China delivery in your dropshipping business? Leave your answer in the comments below, we read every response.

  • Idan

    Why epacket estimated delivery time, now showing 13-20 days, which use to be 7-15 days few weeks back?
    What has changed? and is it really take longer now?
    Thanks.

  • Adam

    The Estimated Delivery Time in Aliexpress is confusing. It keeps changing from 10-15 days to 20-40 days and vice versa. This is for the same supplier within the same hour. For someone who’s still new, this could be very confusing. Why does it keep changing and how to deal with it?

    Another point is the tracking URL that you should be using when fulfilling an order in Shopify. For ePacket delivery, which URL is the best? Is it better to provide US customers with the USPS tracking URL instead of the China Post one?

  • Louis, plush-sale.com

    We do have the same problem here, Need to change estimated time every day ! not funny.
    Can we adjust our auto-selling price setting into Oberlo using epacket added to the cost price ?

  • Hi @disqus_jrf364ZhmS:disqus,

    I can’t tell you for sure, but from what I’ve heard (from our partners in China) it’s a temporary bug. The shipping timeframe for the US hasn’t actually changed – ePacket is rolling out services in the UK, FR, and other countries and since the delivery timeframe there is longer, AliExpress is mixing up the delivery times for all countries.

    Another widespread theory I’ve heard from other dropshippers is that AliExpress has increased the estimated delivery time just to make sure that the packages arrives on time (even though nothing has changed).

  • Hi Adam,

    I’ll copy my answer from another reply:

    I can’t tell you for sure, but from what I’ve heard (from our partners in China) it’s a temporary bug. The shipping timeframe for the US hasn’t actually changed – ePacket is rolling out services in the UK, FR, and other countries and since the delivery timeframe there is longer, AliExpress is mixing up the delivery times for all countries.

    Another widespread theory I’ve heard from other dropshippers is that AliExpress has increased the estimated delivery time just to make sure that the packages arrives on time (even though nothing has changed).

    We always suggest to use http://17track.net/ (it tracks everything from China Post to EMS and SF)

  • @louisplushsalecom:disqus ,

    RE: estimate time, read the comments below. I’m afraid you can’t import the ePacket costs – and I’d suggest to import only the product that has free or below $2-3 ePacket delivery option.

  • Idan

    Thanks Tomas.

  • Adam

    Thanks for the clarification. It makes sense now.

  • Rahim Boghani

    Hi, Then why would consumer buy from us and not from aliexpress?

  • @rahimboghani:disqus, I answered this and other FAQs about AliExpress Dropshipping here: https://www.oberlo.com/blog/why-you-should-care-about-aliexpress-dropshipping/

  • Roi Mulia

    Hey. As far as i understand the “best practice” would be picking items which has ePacket delivery.
    Tho, not all countries has an ePacket. So for example :
    i’m picking a product which cost me 2$ + 2$ on the ePacket shipping. So i’m selling the product on my store for 10$. Everything goes smoothly until 10 customers from Brazil buy this product from my store. I’m checking on AliExpress how much it’s going to cost me, and suddenly i see that the only way to ship it’s about 35$. How can we avoid the scenarios? Exclude counties which doesn’t have ePacket? so for each product i have to check each country shipping costs? What would you advice?

  • Ruchika Johal

    Hi!
    I am opening an online store and would like to know how I can restrict customers from the countries where e-packet facility is not available.

  • You should exclude those countries from your Shopify Settings page (Shipping Section). For more information: https://help.shopify.com/manual/shipping/rates-and-methods/manual-rates

  • Hera B

    @tomasslimas:disqus would appreciate if you can share your inputs here.

  • nanaskidsessentials

    I want to find suppliers who have e-packet shipping, can I sign up for Oberlo and aliexpress to do my research before signing up for the 14 days shopify free trial, I dont want to wast the free trial researching suppliers
    Thanks Mary

  • Nicole

    Hi Mary, you can actually download the Oberlo Chrome extension to see which products have epacket and do some research before signing up for Oberlo and Shopify. Here’s a picture so you can see where to add the settings to only see ePacket products. https://uploads.disquscdn.com/images/a2114150a0c553b77dc0152305e8a08f743cd67373116c46a1958d160c1c1de5.png

  • nanaskidsessentials

    Thank you Nicole that’s fantastic and so quick to reply

    Much appreciated 🙂

  • K Pk

    We don’t have custom or duty fees if valued under $2000. Of course, if we want to ship something out of the country, our customers have to pay insane custom and duty fees, on top of insane shipping cost. No worries, we have plenty of waitress jobs here in the states and the waitresses can now use their meager salaries to buy cheap products from China.

  • Mike Lorde

    what do epacket tracking numbers look like? does it start with LP?

    and can you explain what each of the following mean? I have a feeling my suppleir is just messing around claiming free epacket (total item+shipping was 1.80$).

    Order time & date: 17:25 Jan. 16 2017
    logistics is posted as “Yanwen Economic Air Mail”.

    017.01.31 20:42 (GMT-7): 【8,BEIJING】Outbound clearance completed successfully and loaded to airline
    2017.01.31 16:42 (GMT-7): Received by line-haul
    2017.01.31 04:42 (GMT-7): Security check success
    2017.01.31 04:42 (GMT-7): Outbound clearance completed successfully and loaded to airline
    2017.01.22 17:48 (GMT-7): Outbound in sorting center
    2017.01.22 06:00 (GMT-7): Accepted by carrier
    2017.01.22 06:00 (GMT-7): Inbound in sorting center
    2017.01.19 10:00 (GMT-7): Waiting for pick up
    2017.01.17 19:00 (GMT-7): Shipment confirmation

  • Mazly Laalaa

    Hi, i am from singapore.. I try to purchase under epacket but could not find the epacket details after opening the product page. Can i know why..?

  • Matthew Palladino

    If I am from the US and shipping only to the US, does epacket shipping matter if the product is being sent from within the US and not China?

  • Tracking More

    ePacket is a service of China EMS, it has 13 digits. The ePacket tracking number begins with the letter “L”.
    The tracking number begins with LP is an aliexpress standard shipping service.Not the ePacket. You can track it at http://www.trackingmore.com/cainiao-tracking.html , or http://www.trackingmore.com/yanwen-tracking.html .

  • Ashley Bengtzen

    what is the us $ that is next to the epacket ?

  • Amr Abd El Rhman

    Actually i need to do my business at the GCC region in the middle east but they aren’t listed in the eligible countries for epacket , how can i save on shipping costs?

  • merikat12

    epackets shipping cost for that item

  • Chris Borgan (Borg)

    Has anyone experience having their epacket orders lost from the USPS Airport office from this address:

    9029 Airport Blvd, Los Angeles, CA 90009

    ?

    I’ve recently had packages to customers that show they’re being delivered from this USPS center but for a few days now, they just show as “In-Transit”, but they never budge. I’ve tried calling that USPS office but noone answers the phone, and the crappy thing about this situation is that since we order e-packet, it’s not insured and thereby you can’t use USPS’s automated tracking service when calling to track the package. It’s like there’s nothing you can do about it but eat the cost of the order payment of the epacket.

    So now I may have to refund my customers because of this USPS which upon googling this office, you can see a lot of bad reviews and similar experiences.

    What would you guys do in this situation?

  • Sandy Wang

    you also can get epacket tracking info from https://www.trackingmore.com/china-post-tracking.html

  • Enrico Barbagallo

    Hi, i’m trying to start a dropshipping shop from Italy. Most of the time ePacket is available for my country but is always appear like tracking information are “Not available”. Is that some type of bug or i won’t acutally get a tracking number. Thank you in advance and sorry for my broken english. 🙂