06Apr
By: Raghav Haran April 06, 2017 Topic: Dropshipping

When it comes to dropshipping with platforms like AliExpress, most products are manufactured in China or Hong Kong. Naturally, many of the suppliers are also based in this part of the world, which is one reason why products on AliExpress are so cheap. That in mind, many have asked themselves, “what’s the point in purchasing a cheap product if you have to pay three times the price in shipping and then wait weeks for it to arrive in your country?”

Indeed, it used to be that small products purchased from places like China or Hong Kong were shipped by sea, which meant that delivery could take 8+ weeks. The result was one of two things: either your customers had to wait longer to receive their products as a result of the lengthy shipping process. Alternatively, you would have to purchase the product at a higher price from a US based supplier, and that would eat into your profit margins.

Fortunately, ePacket tracking shows that most orders come within 30 days, and some much sooner than that. Now, ePacket China post tracking allows people to order affordable products from China with affordable international shipping as well. There are several considerations to be made with regard to using ePacket delivery as part of your dropshipping business model, including ePacket regulations, the location of your customer base, and how to track ePacket deliveries. This guide will cover these topics and more.

What Is ePacket delivery?

ePacket delivery is an agreement between the US Postal Service and the Hongkong Post to boost growth in ecommerce. It allows for faster ePacket delivery of lightweight products coming from China and Hong Kong to the US. Merchants can send small packages weighing up to 2 kg (4.4 lbs).

Note that the value of the package also needs to be less than $400.

This new method of shipping offers a variety of benefits to buyers, including:

  • Door-to-door ePacket tracking
  • Postal customs clearance on any duties or taxes paid by the recipient

ePacket was originally created specifically for ecommerce purchases. The goal was to allow customers in the United States to have access to affordable shipping costs when ordering from China. Then, ePacket became so successful within the US that they’ve now expanded into numerous countries around the world. The list of countries that have access to ePacket is constantly growing.

Keep in mind that it’s not possible to offer free shipping on all products. If the package is under 24″ x 36″ and less than 2kg it can qualify for ePacket shipping. Notably, this type of ePacket delivery method must be shipped from either China or Hong Kong. Thus, if certain AliExpress vendors have products shipping within the US, customers cannot benefit from ePacket shipping in that specific case.

Which countries can benefit from ePacket shipping?

There is a growing list of countries that are able to benefit from China’s affordable ePacket shipping.

  • United States
  • Canada
  • Australia
  • UK & Ireland
  • New Zealand
  • Belgium
  • Brazil
  • Croatia
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Gibraltar
  • Hong Kong
  • Hungary
  • Israel
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Netherlands
  • Portugal
  • Singapore
  • Sweden
  • Switzerland

ePacket Tracking – How to Track ePacket

Next, it’s important to learn how to track ePacket. ePacket shipping also features tracking and delivery confirmation in the US Postal Service network. Also, ePacket tracking codes must be obtained through your supplier, and you can track an ePacket shipment through USPS, ePacket China Post, or sites like 17track.net — not through AliExpress itself.

You can go to My orders -> Track ePacket order on AliExpress to find your ePacket tracking code.

ePacket delivery page

From there, you can go to ePacket China Post’s site to manage your ePacket China post tracking.

See how fast one buyer was able to get products from China all the way to New York.

USPS.com®-USPS-Tracking™-2013-11-18_20.01.251

It only took four days. Typically, ePacket delivery times aren’t always this short. Yet, ePacket delivery drastically cuts down on the waiting time after  you order a product. This allows your customers to get faster delivery, which maintains your business’ positive relationship with them.

A product delivered with ePacket shipping is typically delivered within 7-30 days. The delivery method to the US is typically faster than other countries around the world. This is likely due to high order volumes from the US due to the size of their population allowing for more frequent trips. Yet, compared to standard epacket China Post deliveries (sometimes up to 60 days), countries around the world receive their packages much faster when using ePacket shipping.

Often, you even have the option to select ePacket delivery options that are free. A benefit to free ePacket delivery is that you can have free shipping on your store which helps increase conversions.

epacket tracking

 

Pro Tip: Using Oberlo, you can quickly find products that have an ePacket delivery option available using an overlay filter:

What Is ePacket

 

Unfortunately, some suppliers claim to have ePacket delivery on the product page. Some ecommerce business owners notice after they order, however, that the suppliers ship using a different carrier that has longer ship times. You can manually check on AliExpress’ Orders page under the View Details section to ensure that the ePacket delivery method was applied to your order.

That said, you do need to select ePacket shipping when ordering products to benefit from it. In Oberlo, on the gear in left panel, click “Suppliers.” By clicking ePacket as the default shipping method, you’ll automatically place ePacket shipping when it’s available as an option.

epacket delivery

This is yet another reason why it’s important to put time into finding a trustworthy supplier. If you find that a supplier isn’t using ePacket tracking, feel free to find a competitor selling the same product.

People want instant gratification. Therefore, the more you can reduce the time your customers have to wait after they’ve ordered a product, the more your sales will grow. We saw that with Amazon tackling the “instant gratification” market. A core reason why they’ve dominated other retailers is the ease of purchasing a product on Amazon and low shipping times. Fortunately, you can still meet the needs of your customers with ePacket tracking and delivery. Thus, customers will still receive products quickly but at a fraction of the cost of an American made product.

The lower your shipping time and the cheaper the associated fees, the more likely customers are to buy from you, and the higher the margins you can charge as a dropshipper. Luckily, even if you have to pay for ePacket delivery, with the right product price, your business can easily absorb the cost of using ePacket China post tracking and delivery. Fortunately, most ePacket deliveries are either free or only a couple of dollars.

In addition, using ePacket tracking and delivery changes the game for ecommerce entrepreneurs who want to buy products from Chinese suppliers at a low cost, while maintaining quick shipping times for their customers.

Note that customers may still have to pay for customs or taxes on their products upon arrival. This isn’t exclusively an ePacket shipping issue but an international shipping one. For best-selling items, you may want to clarify with your suppliers whether or not a customer may incur additional fees for receiving products to determine the best next steps for your business.

It’s also important to remember that sending products with ePacket  to Canada or other international countries can have slightly higher shipping fees and lengthier delivery times. Often, free ePacket shipping is only for the US. You need to look up the countries you serve manually to ensure that ePacket tracking and delivery is available internationally. This way, if you always target the same countries, you might want to check if they have ePacket before importing them into your store. This helps to ensure that every customer who can benefits from the ePacket China post delivery option.

Now that you have a better picture of the benefits and necessary considerations associated with ePacket, you’re ready to incorporate this delivery option into your ecommerce store. Doing so is likely improve customer satisfaction and boost your conversation rates. For more tips and tricks for improving your dropshipping process, feel free to have a look around our blog.


How do you plan to use ePacket China post delivery in your dropshipping business? Leave your answer in the comments below, as we read every response.

  • Idan

    Why epacket estimated delivery time, now showing 13-20 days, which use to be 7-15 days few weeks back?
    What has changed? and is it really take longer now?
    Thanks.

  • Adam

    The Estimated Delivery Time in Aliexpress is confusing. It keeps changing from 10-15 days to 20-40 days and vice versa. This is for the same supplier within the same hour. For someone who’s still new, this could be very confusing. Why does it keep changing and how to deal with it?

    Another point is the tracking URL that you should be using when fulfilling an order in Shopify. For ePacket delivery, which URL is the best? Is it better to provide US customers with the USPS tracking URL instead of the China Post one?

  • Louis, plush-sale.com

    We do have the same problem here, Need to change estimated time every day ! not funny.
    Can we adjust our auto-selling price setting into Oberlo using epacket added to the cost price ?

  • Hi @disqus_jrf364ZhmS:disqus,

    I can’t tell you for sure, but from what I’ve heard (from our partners in China) it’s a temporary bug. The shipping timeframe for the US hasn’t actually changed – ePacket is rolling out services in the UK, FR, and other countries and since the delivery timeframe there is longer, AliExpress is mixing up the delivery times for all countries.

    Another widespread theory I’ve heard from other dropshippers is that AliExpress has increased the estimated delivery time just to make sure that the packages arrives on time (even though nothing has changed).

  • Hi Adam,

    I’ll copy my answer from another reply:

    I can’t tell you for sure, but from what I’ve heard (from our partners in China) it’s a temporary bug. The shipping timeframe for the US hasn’t actually changed – ePacket is rolling out services in the UK, FR, and other countries and since the delivery timeframe there is longer, AliExpress is mixing up the delivery times for all countries.

    Another widespread theory I’ve heard from other dropshippers is that AliExpress has increased the estimated delivery time just to make sure that the packages arrives on time (even though nothing has changed).

    We always suggest to use http://17track.net/ (it tracks everything from China Post to EMS and SF)

  • @louisplushsalecom:disqus ,

    RE: estimate time, read the comments below. I’m afraid you can’t import the ePacket costs – and I’d suggest to import only the product that has free or below $2-3 ePacket delivery option.

  • Idan

    Thanks Tomas.

  • Adam

    Thanks for the clarification. It makes sense now.

  • Rahim Boghani

    Hi, Then why would consumer buy from us and not from aliexpress?

  • @rahimboghani:disqus, I answered this and other FAQs about AliExpress Dropshipping here: https://www.oberlo.com/blog/why-you-should-care-about-aliexpress-dropshipping/

  • Roi Mulia

    Hey. As far as i understand the “best practice” would be picking items which has ePacket delivery.
    Tho, not all countries has an ePacket. So for example :
    i’m picking a product which cost me 2$ + 2$ on the ePacket shipping. So i’m selling the product on my store for 10$. Everything goes smoothly until 10 customers from Brazil buy this product from my store. I’m checking on AliExpress how much it’s going to cost me, and suddenly i see that the only way to ship it’s about 35$. How can we avoid the scenarios? Exclude counties which doesn’t have ePacket? so for each product i have to check each country shipping costs? What would you advice?

  • Ruchika Johal

    Hi!
    I am opening an online store and would like to know how I can restrict customers from the countries where e-packet facility is not available.

  • You should exclude those countries from your Shopify Settings page (Shipping Section). For more information: https://help.shopify.com/manual/shipping/rates-and-methods/manual-rates

  • Hera B

    @tomasslimas:disqus would appreciate if you can share your inputs here.

  • nanaskidsessentials

    I want to find suppliers who have e-packet shipping, can I sign up for Oberlo and aliexpress to do my research before signing up for the 14 days shopify free trial, I dont want to wast the free trial researching suppliers
    Thanks Mary

  • Nicole

    Hi Mary, you can actually download the Oberlo Chrome extension to see which products have epacket and do some research before signing up for Oberlo and Shopify. Here’s a picture so you can see where to add the settings to only see ePacket products. https://uploads.disquscdn.com/images/a2114150a0c553b77dc0152305e8a08f743cd67373116c46a1958d160c1c1de5.png

  • nanaskidsessentials

    Thank you Nicole that’s fantastic and so quick to reply

    Much appreciated 🙂

  • K Pk

    We don’t have custom or duty fees if valued under $2000. Of course, if we want to ship something out of the country, our customers have to pay insane custom and duty fees, on top of insane shipping cost. No worries, we have plenty of waitress jobs here in the states and the waitresses can now use their meager salaries to buy cheap products from China.

  • Mike Lorde

    what do epacket tracking numbers look like? does it start with LP?

    and can you explain what each of the following mean? I have a feeling my suppleir is just messing around claiming free epacket (total item+shipping was 1.80$).

    Order time & date: 17:25 Jan. 16 2017
    logistics is posted as “Yanwen Economic Air Mail”.

    017.01.31 20:42 (GMT-7): 【8,BEIJING】Outbound clearance completed successfully and loaded to airline
    2017.01.31 16:42 (GMT-7): Received by line-haul
    2017.01.31 04:42 (GMT-7): Security check success
    2017.01.31 04:42 (GMT-7): Outbound clearance completed successfully and loaded to airline
    2017.01.22 17:48 (GMT-7): Outbound in sorting center
    2017.01.22 06:00 (GMT-7): Accepted by carrier
    2017.01.22 06:00 (GMT-7): Inbound in sorting center
    2017.01.19 10:00 (GMT-7): Waiting for pick up
    2017.01.17 19:00 (GMT-7): Shipment confirmation

  • Mazly Laalaa

    Hi, i am from singapore.. I try to purchase under epacket but could not find the epacket details after opening the product page. Can i know why..?

  • Matthew Palladino

    If I am from the US and shipping only to the US, does epacket shipping matter if the product is being sent from within the US and not China?

  • Tracking More

    ePacket is a service of China EMS, it has 13 digits. The ePacket tracking number begins with the letter “L”.
    The tracking number begins with LP is an aliexpress standard shipping service.Not the ePacket. You can track it at http://www.trackingmore.com/cainiao-tracking.html , or http://www.trackingmore.com/yanwen-tracking.html .

  • Ashley Bengtzen

    what is the us $ that is next to the epacket ?

  • Amr Abd El Rhman

    Actually i need to do my business at the GCC region in the middle east but they aren’t listed in the eligible countries for epacket , how can i save on shipping costs?

  • merikat12

    epackets shipping cost for that item

  • Chris Borgan (Borg)

    Has anyone experience having their epacket orders lost from the USPS Airport office from this address:

    9029 Airport Blvd, Los Angeles, CA 90009

    ?

    I’ve recently had packages to customers that show they’re being delivered from this USPS center but for a few days now, they just show as “In-Transit”, but they never budge. I’ve tried calling that USPS office but noone answers the phone, and the crappy thing about this situation is that since we order e-packet, it’s not insured and thereby you can’t use USPS’s automated tracking service when calling to track the package. It’s like there’s nothing you can do about it but eat the cost of the order payment of the epacket.

    So now I may have to refund my customers because of this USPS which upon googling this office, you can see a lot of bad reviews and similar experiences.

    What would you guys do in this situation?

  • Sandy Wang

    you also can get epacket tracking info from https://www.trackingmore.com/china-post-tracking.html

  • Enrico Barbagallo

    Hi, i’m trying to start a dropshipping shop from Italy. Most of the time ePacket is available for my country but is always appear like tracking information are “Not available”. Is that some type of bug or i won’t acutally get a tracking number. Thank you in advance and sorry for my broken english. 🙂

  • Sam Helena Jaffray

    So, is it only trackable in the US?
    Or UK and canada too?
    Thannks

  • Jay de los Reyes

    The epacket filter is only showing the epacket status for just the top row on Aliexpress. It use to show up for the enitre page. Is there a new update? https://uploads.disquscdn.com/images/130716c778634079350fd5d73164f2d2f946474f17d8f850a1da163a1695b29c.jpg

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  • Krys

    Hello, I have built all my business by including the epacket delivery dates, but for France there is almost no epacket for 1 month, I had to modify all the dates of delivery of my products, then That Oberlo assures me that there is delivery epacket, it is not yet available when we consult the records of the sellers 🙁

  • Sophie

    I am French and i have a Ecommerce .
    Epacket for France is really hard to find now as Ali Express asked to use for mostly 80 % of the product Ali Express Standard Shipping. Do you have more information about this new rule or about ali express standard shipping ?
    I have to deal with that and when i asked suppliers why they do not use anymore Epacket they say it is a new rule from Ali Express and Ali Express Standsard Shipping is more safe with guarantee. 🙁 For me it is too long !
    Don t know what to do !!!

  • Richard Ames

    https://uploads.disquscdn.com/images/50e3991f515cdfc5cc337722c05429307cb5b03bac1743190795eafa8826e2c4.jpg
    Great article sounds really useful, except it contradicts the info on AliExpress.
    I am concerned with changing to an ePacket supplier when it says “No Tracking Information” available, see screenshot. I have enough trouble with customers expecting instant gratification and I don’t want to change something that advertises long shipping times “20-40 day” and not tracking info. This contradicts the information you are providing.
    Who is correct and why are the people trying to sell the ePacket service not fixing their information if it’s wrong?

  • Rollin Shultz

    This is great news for anyone who wants to make profits on drop shipping products, but it has huge drawbacks for those who would buy in bulk then stock and sell products and ship from America to America. I personally noticed that the very same sellers from Aliexpress I dealt with were also selling their goods from Ebay and Amazon and at essentially the same prices as they were offering me. I cannot compete with their prices and I must rely on advanced marketing to even get my foot in the door, but even that is getting out of hand for those starting an online store.
    Here is a story telling how the Postal organizations are in effect subsidizing the Chinese suppliers and losing money that increases cost to tax payers. Because of these subsidies, it is cheaper to get something from China than we can ship to another state here.
    https://www.washingtonpost.com/news/storyline/wp/2014/09/12/the-postal-service-is-losing-millions-a-year-to-help-you-buy-cheap-stuff-from-china/?utm_term=.4256e643c2ce

    I doubt this will continue under the new Trump administration. It would be wise of us to have a contingency plan. I also see there are those who are petitioning for the stopping of these subsidies, and even though it will affect my profits as well, I must back their message because it is the right thing to do if we want to support American businesses.

  • shay

    I just got 2 sales from Argentina where the shipping time can be from 36 – 60 days, should I cancel those orders or connect the customers to get their approval for such a long shipping time?

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  • Raj Kanna
  • Sandy Wang

    You can use epacket tracking site to track epacket packages.

  • Michael

    How do returns work? Can a customer in the US send the item back to China via epacket?

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  • Matej Milicevic

    Epacket they do not have this service to country CROATIA!

  • Roee Arbel

    Do the shipping fees to the US (assuming there is no free delivery) change based on zip code or is it a fixed price?
    If they do change, how do I know what final price to charge my customer?

  • Ruta Ganusauskaite

    Hey there Roee,

    Ruta here from Oberlo 😉

    If you’re going to sell in the US only, then the same shipping cost will apply regardless the zip code. However, you do not need to charge your customers the same shipping cost as your supplier will charge you. I would actually recommend you to offer free shipping and incorporate the shipping cost into your products’ price (make it more expensive to cover shipping expenses). Just a suggestion! 😉

    Good luck!

  • Official Esotera

    I noticed that for suppliers, even though there’s a list in this article with 30 countries that support ePacket, why is it that I’ve only seen the US and Canada being ePacket supported?

    For example, I would go to the product page on Aliexpress, and choose, say, Denmark, and the only affordable option is China Post Mail, and not ePacket? That same supplier however, does have ePacket but for United states and not Denmark, or Brazil, etc.

    I would like some insight on this, thanks.

  • Yazeed Sharah

    you need to download the Oberlo extension for google chrome browser

  • Yazeed Sharah

    Hi Amr, have you found a solution? please share

  • Ruta Ganusauskaite

    Hi there!

    Ruta here from Oberlo 😉

    Even if ePacket is available in one country, it still depends on the supplier whether they provide ePacket shipping to that particular country.

  • Mattyboy1965

    Are there any future plans that you know of to provide E-Packet Shipping to the UK?

    Thanks.

  • Mattyboy1965

    Any ETA on the possible availability of E-Packet for the UK?

    Thanks

  • Ruta Ganusauskaite

    Hello!

    UK is already in the list! Check it out: https://epacketexpress.com/epacket-shipping-countries-how-long/ 😉

  • Ruta Ganusauskaite

    It’s been answered above 😉

  • George Rissik

    Hi When I do product searches via Oberlo and Aliexpress, I would only like results with ePacket as Delivery Method How do I do this please?

  • Ruta Ganusauskaite

    Hey there George!

    Ruta here from Oberlo 😉

    If you’re about to import a product from AliExpress, you can easily filter products that can be shipped via ePacket. For that to work, you’ll need to have the Oberlo Chrome extension installed onto your Chrome browser.

    Next, go to Aliexpress.com website, to any product category and choose an ePacket applicable country at the top-right of the page (http://take.ms/LSnB8). After that, open Oberlo Chrome Extension and choose “ePacket” as a shipping option and select a certain country (only applicable for shipping to USA, UK, and a few other countries). Update settings and you’ll see products that can be shipped by ePacket. That’s it!

    I’m afraid this feature is not available for Oberlo Supply products yet.

    Hope this helps!

  • Eduardo

    Is this list up to date? I’d like to know if México is included as an available country for the service.

  • Ruta Ganusauskaite

    Hey there,

    Seems that México has been added to the list too: https://epacketexpress.com/epacket-shipping-countries-how-long/

    I’ll make sure the article is updated!